SUKOSHI-help

Discover answers to all your queries about SUKOSHI MART! From shipping inquiries to product information, our FAQ page has you covered. Find everything you need to know about SUKOSHI MART's offerings and policies.

Your Questions Answered: SUKOSHI MART's FAQ Page

Thank you for reaching out! 
Please reach our customer support (hello@sukoshimart.com) and share your order number along with the new address. 
Unfortunately, once your order has been shipped, we won't be able to make any changes.

I want to change my shipping address.

Become a member and earn points & exclusive rewards every time you shop. Join our community HERE!

What are your current promotions or discounts?

SUKOSHI MART accepts returns and issues online store credit for unopened and non-hygienic items within 7 days.

All Sale and Discounted items are Final Sale and cannot be returned or exchanged.

For more information, please see: https://sukoshimart.com/pages/returns-and-exchanges

What is your return/exchange policy?

Definitely! We have locations all across Ontario. See our directory HERE!

Can I shop in store?

If there is a pre-order item in your order, we are unable to ship it until the shipment arrives. Please check the pre-order item product pages for the latest estimated arrival time. Once we receive the shipment, we will dive right into processing your order.

Sorry for any inconvenience, and big thanks for being patient!

When will my pre-order arrive?

Our standard processing time is 1-3 business days, and we're actively working on shipping your order.

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Returns and Exchanges

Shipping

Gifting

Order Modification & Cancellation

Billing Information & Payments

SUKOSHI Rewards Program

Product FAQ

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